FAQ
SHIPPING
We use all major carriers, and local courier partners.
What is the shipping policy?
Drift Boutique offers free shipping on orders over $100 going to any destination within the continental United States. Orders under $100 will be charged a $10 flat rate fee. International orders will be charged a $35 flat rate fee on all orders.
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes!! We ship all over the world. International orders will be charged a $35 flat rate fee on all orders.
How long does shipping take?
Processing Times
All orders placed before 12pm PST Monday through Friday are processed and shipped within 2 2 business days of your order date from Neptune Beach, Florida.
Please note: during high-volume sales periods, it might take us longer.
Can I have my order shipped overnight?
We cannot guarantee overnight shipping for orders placed online, but please call to place
904-728-9151
U.S Next Day Delivery start at $35
EXCHANGE POLICY
What is the exchange policy?
All purchases are final, however, Drift will gladly allow any full priced item purchased to be exchanged within 7 days of receiving as long as it has not been damaged, washed or worn. The exchanged merchandise must be accompanied by original sales receipt and tags attached in place.
*ALL SWIMWEAR SALES ARE FINAL.*
*ALL SALE/DISCOUNTED ITEMS ARE FINAL. (including Flash Sales and Promo codes)*
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style.
Are sale items final?
*ALL SWIMWEAR SALES ARE FINAL.**ALL SALE/DISCOUNTED ITEMS ARE FINAL. (including Flash Sales and Promo codes)*
How do I return my online order?
Contact help.shopdrift@gmail.com in order to request your return label, inluding, your name, and order number.
Once your return is approved, you’ll receive an email with a prepaid shipping label and directions on how to complete your return.
To ship an item back to Drift Boutique, please:
Pack your item(s) in a secure box or envelope and affix the prepaid shipping label to the top of the package. Be sure to include the original invoice or order number in your package.
Once your return is received and approved, your store credit, will be emailed to you and can be redeemed in-store or online. Please allow 2 to 3 business days to process your return.
Get in touch
Have questions about your order, or a general enquiry?